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ISO 10011
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ISO 10011-1 : 1990 ( Guidelines for Planning and Performing Quality Audits) Pedoman untuk Perencanaan dan Pelaksanaan Audit Mutu Quality audit objectives · Quality audits are intended to achieve the following kinds of objectives: · To determine to what extent your quality system: o Achieves its objectives. o Conforms to your requirements. o Complies with regulatory requirements. o Meets customers' contractual requirements. o Conforms to a recognized quality standard. · To improve the efficiency and effectiveness of your quality management system. · To list your quality system in registry of an independent agency. · To verify that your quality system continues to meet requirements. Professional conduct · Auditors must behave in a professional manner. Auditors must: · Have integrity